It has recently come to our attention that certain websites are issuing fraudulent coupon codes purporting to be for. We will also reimburse reasonable postage costs for sending damaged items back to us. We will also replace any item that has been damaged by the post office however we need the damaged article to be returned to us so that we can forward it to the post office. If item is faulty or damaged in any way we will cover the cost of return postage. Return postage fees are paid by the customer if the reason for return is other than a faulty return. We do however accept returns within 2 weeks of receipt but must be in its original condition. Please keep this in mind when placing an order. We will notify you if there's a production problem.Īll our kits are handmade and custom cut on order, we do not keep cross stitch kits in stock, they are not picked off a shelf. All orders are made in a strict priority order. We are very fast with smaller kits and can usually turn them around within a day or two but it also depends on how busy we are. NB we do not keep kits ready in stock but assemble them on order - we keep constituent parts (threads and fabric) at the ready to do so. Once dispatched, you will be provided with a tracking number so you can track the progress of your package. If you are in a EU country and would like to purchase our kits please visit: įor shipping fees to all other countries, you will need to reach the checkout page to view shipping for your order.ĭelivery to UK takes from 1 to 3 working days.ĭelivery to USA/Canada takes from 5-10 working days ( there can be random delays in various depots due to CV19 measures currently, some items have been seen to take up 25 working days)ĭelivery to Australia/New Zealand and rest of the world takes from 15 to 25 working days. Etsy has the ability to handle EU tax at checkout. However, some of our designs are available to Europe at our etsy shop. New Zealand (with tracking number): Start from 17 NZDĮU: We ship worldwide but currently we have suspended shipping to Europe due to Brexit.
Penguin cross stitch graph update#
USA (with tracking number): Start from $10Īustralia (with tracking number): Start from 16 AUDĭelivery update for Australia: We have noticed delays with Aus Post, please be aware of it.Ĭanada (with tracking number): Start from 15 CAD We use Tracked Royal Mail, delivery within a couple of days with pre-arrival notification. UK All orders £3 with exception of threads. You need to reach the checkout page for our system to calculate postage according to your items in your cart. Post & packaging fees depend on the weight of the product. Order processing and dispatch within 6 working days We have been designing and selling our own cross stitch designs since 2006.Īll our kits are hand made/picked and assembled when we receive your order. We both wound threads and prepare orders for dispatch. Yiota designs and Dino is responsible for IT/tech side of the business. We are a small family run business (husband and wife). The difference is we do not count the squares, but the threads. Ideal for advanced stitchers. 28 count evenweave white. 25 count evenweave is ideal for large and advanced designs. The grids will dissapear when wash at 60 Celsius or 140 Fahrenheit. Great for large designs. This fabric is for more advanced stitches (and good eyesight). We would not recommend 18 count aida if you have poor eyesight. Our kits provide thread allowance for 2 strands. Some people stitch with 2 strands, others use 1 strand. 18 count aida has small holes but it has a great dense coverage. It has a very nice dense coverage - white fabric can not be seen under stitches. 16 count aida has slightly smaller holes then 14 count aida but easy to see. Great dense coverage, my personal favourite fabric! We have one without, and one with the grids. The grids will dissapear when wash at 60 Celsius or 140 Fahrenheit.Faster and quicker stitching because less counting is needed.Easy to determine where you are on the pattern.There is no need to count higher than ten.The fabric matches the 10x10 grid used for pattern.14 count aida has larger holes, so you might see some white fabric under the stitches, depending on how tight or loose your stitches are. We have two types, one without the grids and one with the grids (they are both white in colour). Ideal for beginners. Most common cross stitch fabric.
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